Privacy Policy
At Native OCS, we are committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our products, or interact with us in other ways.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect two types of information from our users: Personal Information and Non-Personal Information.
- Personal Information: This includes your name, email address, mailing address, phone number, payment information, and any other details you provide when placing an order, contacting customer service, or signing up for newsletters.
- Non-Personal Information: This includes browsing data such as IP address, browser type, pages visited, time spent on the website, and other general statistics. This data helps us understand how users interact with our site and improve user experience.
2. How We Use Your Information
We use the information we collect in the following ways:
- Order Fulfillment: To process and complete your orders, including shipping and billing.
- Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
- Marketing: To send promotional emails or newsletters if you have opted in. You can unsubscribe from these communications at any time.
- Improving Our Website and Products: To enhance our website’s functionality and tailor our offerings based on your preferences and browsing behavior.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:
- Service Providers: We may share your information with trusted service providers who assist in delivering services (e.g., payment processors, shipping partners).
- Legal Requirements: We may disclose your information to comply with legal obligations or respond to valid legal requests, such as a subpoena or court order.
4. Data Security
We take the security of your personal information seriously. We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, track the effectiveness of marketing campaigns, and analyze website traffic.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.
6. Your Rights
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in any email or contacting us directly.
7. Children’s Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately, and we will take steps to delete it.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the most recent revision will be reflected at the top of the page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Native OCS
Email: support@nativeocs.com
Phone: +1 (510) 361-9302
Mailing Address: 1225 Asilomar Drive, Oakland, CA 94611