Terms and Conditions
Welcome to Native OCS! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using our website, www.nativeocs.com, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree with these terms, please do not use our site or services.
2. Changes to Terms
We reserve the right to update, modify, or revise these Terms and Conditions at any time. Any changes will be posted on this page with an updated date. By continuing to use our website after any changes, you accept the revised Terms and Conditions.
3. Product Information
We make every effort to ensure that the products listed on our website are described and priced accurately. However, we cannot guarantee that all product details, pricing, and availability are free of errors. In the event of any discrepancies, we reserve the right to cancel or refuse orders at our discretion.
4. Ordering and Payment
When placing an order, you agree to provide accurate, current, and complete information. You must be at least 18 years of age or have the consent of a parent or guardian to make a purchase.
We accept various forms of payment, including credit/debit cards and other online payment methods. By submitting an order, you authorize us to charge the payment method provided for the total cost of your purchase, including any applicable taxes and shipping fees.
5. Shipping and Delivery
We aim to process and ship all orders within 1–2 business days. Delivery times vary depending on the shipping method selected. For full details on shipping, please refer to our Shipping Policy.
6. Returns and Refunds
We want you to be satisfied with your purchase. If for any reason you are not completely happy, we offer a 30-day return policy for unused or gently used products. For full details, please refer to our Return Policy.
7. Account Security
You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you suspect any unauthorized access to your account.
We are not responsible for any losses or damages arising from unauthorized use of your account.
8. Restrictions on Use
You may use our website for personal, non-commercial purposes only. You agree not to:
- Engage in any illegal activity or conduct that violates the rights of others.
- Attempt to hack, damage, or disrupt the functionality of the website or our services.
- Copy, reproduce, or distribute any content from our website without permission.
9. Limitation of Liability
To the fullest extent permitted by law, Native OCS shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or products, including but not limited to loss of profits, data, or goodwill.
Our liability is limited to the amount paid for the product that caused the damage or loss.
10. Intellectual Property
All content on the Native OCS website, including but not limited to logos, text, images, and product descriptions, is the property of Native OCS and is protected by intellectual property laws. You may not use or reproduce any content from our site without express written permission.
11. Privacy
We are committed to protecting your privacy. For information on how we collect, use, and protect your personal information, please refer to our Privacy Policy.
12. Indemnification
You agree to indemnify and hold harmless Native OCS, its affiliates, officers, employees, and agents from any claim, demand, loss, or damage (including legal fees) arising out of your violation of these Terms and Conditions or your use of our products and services.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law principles.
14. Dispute Resolution
Any disputes arising from these Terms and Conditions or your use of our website or products will be resolved through binding arbitration in Oakland, California, unless otherwise required by law. By agreeing to these Terms, you waive any right to a jury trial.
15. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Native OCS
Email: support@nativeocs.com
Phone: +1 (510) 361-9302
Address: 1225 Asilomar Drive, Oakland, CA 94611